ExpertCare News

Oakland County established a Help Hotline after declaring a state of emergency. The hotline will address residents’ non-health needs, such as food or housing assistance, according to officials. Callers with specific needs will be appropriately redirected, officials said.

• Oakland County Help Hotline: 248-858-1000
• Open from 8 a.m. – 8 p.m.

In response to the financial hardships that COVID-19 can pose on affected families in Southeastern Michigan, United Way has launched a Community Health Fund to assist partner organizations and their response efforts, officials said.

Effective Monday, March 16^th we will be closing our physical building, in response to the Coronavirus 19.

We will continue our business operations remotely with staff available via phone, email and text.

You will still be able to reach our office staff from 8 a.m. – 4 p.m., Monday through Friday, by calling the main number at 248-643-8900.

ExpertCare is committed to continuing our practice of “helping people succeed”.

Weekly timesheets should continue to be submitted by Monday by 8 a.m.

If you are required to send in original timesheets, this requirement is currently suspended.  You may fax, email through our secure portal,  or  drop off timesheets in our drop box.

If you have questions, please feel free  to call or email a Recruiter at recruiters@expertcare.com

In-person training classes have been suspended. We will be utilizing alternative methods to conduct training.

On-line training requirements will continue.

We appreciate everyone’s patience as we modify how we have traditionally managed our business.

We are all experiencing this uncharted, evolving situation and remain committed to providing the best service and support ExpertCare has always strived to provide.

Thank you.

ExpertCare

Please see the following flyers from the Oakland County Health Division regarding safety precautions for COVID-19.

Cover Your Cough

Handwashing

Healthier Household

Stop the Spread of Germs

Guidance for Health Care Workers

The Oakland County Sportsman’s Club presents Coffee House Dance! For more detail regarding who will be playing for each month’s dance, please click the Coffee House Dance flyer!

Please see the March 2020 Calendar for New Gateways! Also, check out their Thursday Night Live events with different monthly themes!

Caregiver of the month of February: Tyrell Murphy

Tyrell has been working with ExpertCare for the past year and has made a positive impact on those he’s worked with. He’s being recognized by ExpertCare for being caring, compassionate and excellent at redirecting when in challenging situations. Never has he given up when faced with a challenge. Instead, he tries to put himself in that individual’s shoes, adapt and try harder to make the situation better. The Supports Coordination for one of the families shared feedback with ExpertCare letting us know Tyrell made such a difference in the consumer’s life and his behaviors have dramatically decreased.  ExpertCare truly appreciates everything he does and is very proud to have him represent ExpertCare in the field. Thank you for your hard work and dedication in changing the lives of others.

Thank you for demonstrating ExpertCare’s core values of:

Helping People Succeed

Passion for Success

Can Do Attitude