Training

ExpertCare understands the value of training and development; placing great emphasis on facilitating training for our team. Skill development and client specific training separate our training. Our commitment toward ongoing training reflects our mission to “Help People Succeed”

Skill Development Training

Skill development training is conducted to help maintain or further skill in related areas. Some courses are required prior to providing services to a client and others are offered to facilitate growth in the employees’ profession. ExpertCare’s team of caregivers and therapists are required to take the following training classes:

  • CPR
  • First Aid
  • HIPAA
  • Blood Borne Pathogens
  • Limited English Proficiency
  • Cultural Competency
  • Recipient Rights/Client Rights
  • Emergency Procedures
  • Due Process / Grievance & Appeals / Medicaid Fair Hearing
  • Corporate Compliance

Training Instructions and Links

Please click the link below to see the directions to take the CPR/FA Blended Learning Course. The blended learning combines on-line instruction and a face-to-face skills test.

CPR/FA Blended Learning Instructions

Click on the appropriate online training instructions for Limited English Proficiency (LEP) and Cultural Competency training.

Macomb LEP & Cultural Competency Training Instructions

MORC LEP & Cultural Competency Training Instructions

The following online trainings are required for all Caregivers working in Wayne County:

  • Abuse & Neglect Reporting Requirements – (every 2 years)
  • Anti-Harassment & Non-Discrimination Training for Employees – (every 2 years)
  • Cultural Competence/Diversity – (annually)
  • HIPAA Basics – (annually)
  • Human Sex Trafficking – (every 2 years)
  • Limited English Proficiency (LEP) – (every 3 years)
  • Medicare & Medicaid General Compliance – (annually)
  • Medicaid Fair Hearing, Local Appeals & Grievances – (every 2 years)
  • Person-Centered Planning & Individual Plan of Service for Direct Support Professionals (Direct Care Workers)- (annually)

Once you have completed the online training, you must provide a copy of the Certificate of Completion to ExpertCare. You can print or email the certificate to us.

To create a member login, click on How to Register for Online Training. To view a training tutorial, click on DWC Training Tutorial.

If you are eligible to update your Recipient Rights Training on line, please follow the directions in the following document:

Recipient Rights Update Directions

In-person Recipient Rights training is available through Oakland and Macomb Counties:

Oakland County Recipient Rights Training Schedule

Macomb County Recipient Rights 2018 New Hire Training Schedule

Macomb County Recipient Rights 2018 Refresher Training Schedule

Code of Conduct

Job Description

BBP Exposure Control Plan

Livingston CMHPSM Training Resources

Training Schedule

Maintaining Excellence and Integrity

ExpertCare focuses all decisions on “doing the right thing”. To aid employees in this endeavor, ExpertCare has a code of conduct that all are to follow.

“My experience at Expert Care has been very pleasant. Staff is always there for you when you are having issues. They are very supportive. They make sure you are aware of any trainings you need to update well ahead of needing them. They make sure you are kept up to date on any changes that are being made. They are fun, pleasant and easy to talk to.”

Caregiver – Troy, MI

Careers