ExpertCare understands the value of training and development; placing great emphasis on facilitating training for our team. Skill development and client specific training separate our training. Our commitment toward ongoing training reflects our mission to “Help People Succeed”
Skill Development Training
Skill development training is conducted to help maintain or further skill in related areas. Some courses are required prior to providing services to a client and others are offered to facilitate growth in the employees’ profession. ExpertCare’s team of caregivers and therapists are required to take the following training classes:
- CPR
- First Aid
- HIPAA
- Blood Borne Pathogens
- Limited English Proficiency
- Cultural Competency
- Recipient Rights/Client Rights
- Emergency Procedures
- Due Process / Grievance & Appeals / Medicaid Fair Hearing
- Corporate Compliance
Training Instructions and Links
- Annual Update/BBP
- CPR/FA Blended Learning Instructions
- Wayne County Caregivers
- Oakland County Caregivers
- Macomb County Caregivers
- Livingston/Washtenaw Caregivers
- Occupational Therapist
- Speech and Language Therapist
- Physical Therapist
- Occupational Therapist Assistant
- COVID Updates
- HHA Application Instructions
- TB Testing Locations
Click on the Annual Update Training box below for instructions on how to update your Blood Borne Pathogens/Annual Update Training.
Please click the link below to see the directions to take the CPR/FA Blended Learning Course. The blended learning combines on-line instruction and a face-to-face skills test.
Reminder: The Blood Borne Pathogens (BBP)/annual update training MUST be completed through ExpertCare. We cannot accept the BBP training done through the DWC. Please click the Annual Update/BBP tab for update instructions.
The following online trainings are required for all Caregivers working in Wayne County:
- Abuse & Neglect Reporting Requirements – (every 2 years)
- Anti-Harassment & Non-Discrimination Training for Employees – (every 2 years)
- Cultural Competence/Diversity – (annually)
- Grievance, Appeals, and State Fair Hearing – (every 2 years)
- HIPAA Basics – (annually)
- Human Sex Trafficking – (every 2 years)
- Limited English Proficiency (LEP) – (every 3 years)
- Medicare & Medicaid General Compliance – (annually)
- Person-Centered Planning & Individual Plan of Service for Direct Support Professionals (Direct Care Workers)- (annually)
Once you have completed the online training, you must provide a copy of the Certificate of Completion to ExpertCare. You can print or email the certificate to us.
To create a member login, click on How to Register for Online Training. To view a training tutorial, click on DWC TrainingTutorial.
Please click image to enlarge
Training Schedule
Maintaining Excellence and Integrity
ExpertCare focuses all decisions on “doing the right thing”. To aid employees in this endeavor, ExpertCare has a code of conduct that all are to follow.
“My experience at Expert Care has been very pleasant. Staff is always there for you when you are having issues. They are very supportive. They make sure you are aware of any trainings you need to update well ahead of needing them. They make sure you are kept up to date on any changes that are being made. They are fun, pleasant and easy to talk to.”
