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COVID-19-Related Scams

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Please see the following information on protecting yourself during the COVID-19 Pandemic from the Office of Inspector General (OIG). Additional information can be found by visiting the OIG webpage at https://oig.hhs.gov/

Protect Yourself

  • Beneficiaries should be cautious of unsolicited requests for their Medicare or Medicaid numbers or personal/medical/financial information. Medicare will not call beneficiaries to offer COVID-19 related products, services, or benefit review.
  • Be suspicious of any unexpected calls or visitors offering COVID-19 tests or supplies. If you receive a suspicious call, hang up immediately. Keep in mind that if your personal information is compromised, it may be used in other fraud schemes.
  • Do not respond to, or open hyperlinks in, text messages about COVID-19 from unknown individuals.
  • Ignore offers or advertisements for COVID-19 testing or treatments on social media sites. If you make an appointment for a COVID-19 test online, ensure the location is an actual testing site.
  • A physician or other trusted healthcare provider should assess your medical condition and approve any requests for COVID-19 testing.
  • Do not give your personal or financial information to anyone claiming to offer HHS grants related to COVID-19.
  • Be aware of scammers pretending to be COVID-19 contact tracers. Legitimate contact tracers will never ask for your Medicare number, financial information, or attempt to set up a COVID-19 test for you and collect payment information for the test.
  • If you suspect COVID-19 health care fraud, report it immediately online or call 800-HHS-TIPS (800-447-8477).

November Caregiver of the Month: Amna Malik

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Caregiver of the month for November: Amna Malik

For the past 5 years, Amna has been providing compassionate care to the individuals she works with through ExpertCare. The pandemic has created challenges for many of our consumer families and Caregivers, but Amna has tried to make the best out of each situation by providing Telehealth services for one of her consumers. During a recent call with ExpertCare, Amna’s consumer expressed how much it means to her, having Amna checking on her regularly by phone to make sure she’s completing her goals, assists her with recipes for meals, and checks in on her garden. Even though they can’t see each other face-to-face at this time, Amna is still finding a way to make a positive impact on her consumer’s life. ExpertCare truly appreciates everything she does and is very proud to have her represent ExpertCare in the field. Thank you for your hard work and dedication in changing the lives of others.

Thank you for demonstrating ExpertCare’s core values of:

Helping People Succeed

Passion for Success

Can Do Attitude

October Caregiver of the Month: April Smith

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Caregiver of the month of October: April Smith

April has been working with ExpertCare for the past three years. She has been recognized for always going above and beyond, and her dedication and reliability for the person she services. Whenever faced with a challenging situation, April handles it with professionalism and reaches out to ExpertCare staff for guidance. She always has a kind and soft demeanor when speaking with others.  April has continued to take on challenges and grow throughout her caregiving career.  April takes such passion and interest in her consumers to make sure they believe in themselves. ExpertCare truly appreciates everything she does and is very proud to have her represent ExpertCare in the field. Thank you for your hard work and dedication in changing the lives of others.

Thank you for demonstrating ExpertCare’s core values of:

Helping People Succeed

Passion for Success

Can Do Attitude

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