Training Center

ExpertCare understands the value of training and development; placing great emphasis on facilitating training for our team of caregivers.  Skill development and client specific training separate our training.  Our commitment toward ongoing training of our caregivers reflects our mission to “Help Others Succeed.”

Skill Development Training

Skill development training is conducted to help maintain or further a caregiver’s skill in related areas.  Some courses are required prior to providing services to a client and others are offered as a way to facilitate growth in the caregiver profession. ExpertCare’s team of caregivers are required to take the following training classes:

  • CPR
  • First Aid
  • Blood Borne Pathogens
  • Limited English Proficiency
  • Cultural Competency
  • Recipient Rights/Client Rights
  • Emergency Procedures
  • Due Process / Grievance & Appeals / Medicaid Fair Hearing
  • Corporate Compliance

Client Specific Training

Client specific training is provided to caregivers starting a new case.  It allows caregivers to review the details and expectations of each individual client.

 CPR/FA Blended Learning Instructions

Please click the link below to see the directions to take the CPR/FA Blended Learning Course.  The blended learning combines on-line instruction and a face-to-face skills test.

CPR/FA Blended Learning Instructions

Documents to Review for BBP/Annual Update

Code of Conduct

Job Description

Limited English Proficiency (LEP) & Cultural Competency Training

Click on the appropriate online training instructions for Limited English Proficiency (LEP) and Cultural Competency training.

Macomb LEP & Cultural Competency Training Instructions

MORC LEP & Cultural Competency Training Instructions

Wayne DWC LEP Training Instructions

Wayne DWC Cultural Competency Training Instructions

Child Waiver Documentation Training

You can review the child waiver documentation training power point by clicking the link below.  If you have questions after reviewing the training, please contact a Staffing Consultant.

Child Waiver Documentation Presentation

Wayne County Progress Notes Training

To review the Wayne County Progress Notes training, click on the link below.  If you have questions after reviewing the presentation, please contact a Staffing Consultant.

Wayne County Progress Notes Presentation

Wayne – ConsumerLink SAMPLE Progress Note

Wayne County on-line DWC Training

The following on-line DWC trainings are required for all employees working in Wayne County:

  • Abuse & Neglect Reporting Requirements – (every 2 years)
  • Anti-Harassment & Non-Discrimination Training for Employees – (every 2 years)
  • Cultural Competence/Diversity – (annually)
  • HIPAA Basics – (annually)
  • Human Sex Trafficking – (every 2 years)
  • Limited English Proficiency (LEP) – (every 3 years)
  • Medicare & Medicaid General Compliance – (annually)
  • Medicaid Fair Hearing, Local Appeals & Grievances – (every 2 years)
  • Person-Centered Planning & Individual Plan of Service for Direct Support Professionals (Direct Care Workers)- (annually)

Once you have completed the on-line DWC training, you must provide a copy of the Certificate of Completion to ExpertCare. You can print or email the certificate to us.

To create a member login, click on How to Register for DWC Training. For a tutorial on how to complete a DWC training, click on the sample tutorials for HIPAA Basics or Abuse & Neglect Reporting Requirements.

Recipient Rights Update Training

If you are eligible to update your Recipient Rights Training on line, please follow the directions in the following document:

 Recipient Rights Update Directions

In-person Recipient Rights training is available through Oakland and Macomb Counties:

Oakland County Recipient Rights Training Schedule

Macomb County Recipient Rights 2018 New Hire Training Schedule

Macomb County Recipient Rights 2018 Refresher Training Schedule

Recipient Rights for Persons Served and Families

Families and persons served receive a copy of recipient rights.  This informs them of the right of the person served.  ExpertCare is dedicated to upholding the rights of those we serve.  If you would like to hear podcasts of rights click on the link below.

Podcasts of Your Rights